Testimonial: I purchased two VRS-60 wax melters in 2003 from Rite-Hete – and they're great!
The following year I was looking for a small wax melter and bought one from (a competitor). It was a complete dud – had to keep the temp at 195 to get the beeswax to pour – not very useful when you pour at 160-170 degrees. I sent it back for a refund.
Next, I ordered a no-name melter from (a distributor) – this was even worse. The thermometer shut-off did not work properly and $300 of pure bayberry wax was burnt. I sent this back as well. It took nearly 2 months of calling (the distributor) to get my refund back. At this point I decided not to buy anything more from (the distributor).
I searched the internet again and found melters from (a competitor), and Rite-Hete. I immediately recognized the VRS line of melters, and ordered a VRS-12 directly from Rite-Hete. I check your website periodically to see what, if anything, is new and might be helpful in our business.
Your melters are simply the best! Stainless Steel and heavy-duty construction – I wish I had a few more …. You can send any new models/equipment to me for “field testing”.